Ray Price Harley-Davidson® specializes in Harley-Davison® Motorcycles, Parts and Accessories in Raleigh, North Carolina.

 

===== Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.  =====

Your Purchase: 5 Star

Sales: 5 Star

Financing and Insurance: 5 Star

Service: 5 Star

Parts &  Accessories: 5 Star

MotorClothes: 5 Star

Rentals/ Riders Edge: N/A

OVERALL DEALERSHIP EXPERIENCE: 5 Star

Comments: At Ray Price its a great experience to be able to meet the people that I now consider family, because its more than just a purchase, but a way to intermingle with new ideas, and thoughts, on what will make my bike stand out and become personal to me by a outstanding team

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"[I wanted] to let you know how we like the Switchback.  Well, let’s just say that my husband loves it and that’s only after one ride (the ride home).  He’s had several different motorcycles over the years, his first was a Softail (can’t remember the year) then a 1995 FLHT and the 91 Springer that he traded.  He had some others too but we won’t mention those.  However, he’s stated that this is the best riding bike that he’s ever owned."

-Nikki, NC

 

 ===== Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.  =====

Your Purchase: 5 Star

Sales: 5 Star

Financing and Insurance: 5 Star

Service: 5 Star

Parts & Accessories: 5 Star

MotorClothes: 5 Star

Rentals/ Riders Edge: N/A

OVERALL DEALERSHIP EXPERIENCE: 5 Star

Would like to thank Gus and the whole team that helped me with my first motorcycle purchase. Thanks for all your hard work and time.  

- James, Ramseur NC

 

 

 ===== Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.  =====

Your Purchase: 5 Star

Sales: 5 Star

Financing and Insurance: N/A

Service: N/A

Parts & Accessories: 5 Star

MotorClothes: 5 Star

Rentals/ Riders Edge: N/A

OVERALL DEALERSHIP EXPERIENCE: 5 Star

Very classy store, the service and sales people were very courteous, helpful and knowledgeable. I will definitely be back. 

-Phil, Southern Pines NC

 

 

 ===== Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.  =====

Your Purchase: 5 Star

Sales: 5 Star

Financing and Insurance: 5 Star

Service: N/A

Parts & Accessories: 5 Star

MotorClothes: 5 Star

Rentals/ Riders Edge: 5 Star

OVERALL DEALERSHIP EXPERIENCE: 5 Star

-Melvin, Clayton NC

 

 

 ===== Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.  =====

Your Purchase: 5 Star

Sales: 4 Star

Financing and Insurance: 5 Star

Service: 4 Star

Parts & Accessories: 4 Star

MotorClothes: 4 Star

Rentals/ Riders Edge: N/A

OVERALL DEALERSHIP EXPERIENCE: 4 Star

Comments: An overall good purchase experience. Had exactly the bike I wanted.

-Robert, Apex, NC

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Always able to schedule convenient appointments.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Work is always performed in a top-notch professional manner.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Yes. The only work ever performed on my bike has been done at RPHD.

Q4. Would you use our service department again?

Ans: Y   Yes. And I always recommend them to other Harley owners.

-        Lynn F.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y   Beyond satisfaction.  I can ride hard knowing my bike will function like new, thanks to your service department.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   yes, see above...

Q4. Would you use our service department again?

Ans: Y   always!

-        Howard

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   And on time.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Great staff & very efficient.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I never go elsewhere. These are the tech & staff I trust.

Q4. Would you use our service department again?

Ans: Y   Always

-        Mike

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Always accommodating

Q2. Was the service work performed to your satisfaction?

Ans: Y   always excellent work.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   The cost is always exactly what they estimate it will be.

Q4. Would you use our service department again?

Ans: Y   I've used a lot of Harley dealer and other vendors over the years but ray price is by far the best.

-        John

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   I had a flat rear tire and they fit me into the schedule immediately.

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Yes, I have all of my work done at Ray Price

Q4. Would you use our service department again?

Ans: Y   Yes, Randy and his guys are great.

-        Michael

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   they came and picked the bike up for me.

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   keeps the warranty in place

Q4. Would you use our service department again?

Ans: Y   they are always helpful

-        John M.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   I had a walk in and was taken care of immediately

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I can count on a job well done

Q4. Would you use our service department again?

Ans: Y   I find the service techs at RPHD helpful knowledgeable and customer friendly

-        Pete E.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   very accommodating

Q2. Was the service work performed to your satisfaction?

Ans: Y   Made suggestions and followed through

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   convenient

Q4. Would you use our service department again?

Ans: Y   Nick and Randy are great

-        Marc O.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Worked with me to get the right time.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Good job.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Quality work.

Q4. Would you use our service department again?

Ans: Y   Knowing that quality work is being done is most important.

-        Kevin P.

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   And on time.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Great staff & very efficient.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I never go elsewhere. These are the tech & staff I trust.

Q4. Would you use our service department again?

Ans: Y   Always

-        Mike L.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Used Express Oil Change service.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Very satisfied

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Who knows Harley Davidson motorcycles better?

Q4. Would you use our service department again?

Ans: Y   See all of the above.

-        James W.

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Flexible schedule was helpful to work with

Q2. Was the service work performed to your satisfaction?

Ans: Y   Recall rear light

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Professional at their best

Q4. Would you use our service department again?

Ans: Y   Is the only I would use

- Jaime U.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   This service appointment was scheduled after parts I'd ordered for the new Limited arrived. Brandon gave me a call and told me they were in and when I returned that call, Nick got me on the schedule so that I'd be able to drop the bike off after work and pick it up on a day that I work from home. Absolutely perfect for me. 

Q2. Was the service work performed to your satisfaction?

Ans: Y   Service at Ray's is always the best. I even added the Air Wing luggage rack and light to the work order when I dropped it off and everything came out great. LOVE the way the pipes sound after Ricky put the Thunderheaders on. I could not be happier!

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Having my work done at Ray's has always meant that my bike will come back to me running in top condition. If I've ever had to take it in because something's "not right", Randy and his service team have always worked with me to be sure I'm happy with my Harley and the way it performs. Having my hometown dealer give me this level of service each and every time is absolutely valuable to me.

Q4. Would you use our service department again?

Ans: Y   Having purchased 7 Harleys at Ray's, we'll always take our bikes there for service work. You just can't beat our service team's willingness to make sure we're not only happy with our purchase but enjoying the ride as well!

- Wendy P.

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   The techs and managers were very helpful at explaining a number of questions I had about the new bike.

Q4. Would you use our service department again?

Ans: Y  

- James M.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Within an hour, great timing.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Total 100 percent.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Knowing the service was done properly by trained Tech.

Q4. Would you use our service department again?

Ans: Y  

-        Johnny B.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Always accommodating

Q2. Was the service work performed to your satisfaction?

Ans: Y   always excellent work.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   The cost is always exactly what they estimate it will be.

Q4. Would you use our service department again?

Ans: Y   I've used a lot of Harley dealer and other vendors over the years but ray price is by far the best.

-        John P.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   didn't require an appointment, work performed on my schedule

Q2. Was the service work performed to your satisfaction?

Ans: Y   professional installation

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   The service shop is always helpful and courteous

Q4. Would you use our service department again?

Ans: Y   without hesitation

-        Pete E.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   they went out of their way to fit my schedule and help me

Q2. Was the service work performed to your satisfaction?

Ans: Y   yep - the work was tremendous.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Your service department is exceptional

Q4. Would you use our service department again?

Ans: Y   yes

-        Deborah Y.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y   Purchased a new bike. Victor was extremely helpful and knowledgeable.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   The buying experience at Ray Price was great.

Q4. Would you use our service department again?

Ans: Y  

-        James C.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y   Very good work, very satisfied with what was done.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Yes - Nick is a professional, easy to work with.

Q4. Would you use our service department again?

Ans: Y   Yes, I believe it's the best around.

-        William C.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   They took care of me right away

Q2. Was the service work performed to your satisfaction?

Ans: Y   Not only First Class Work not a finger print or smudge anywhere

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Yes they’re the experts

Q4. Would you use our service department again?

Ans: Y   The Ray Price Service Dept is and will be the only place I will get Service if possible

-        Dan Q.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   The Service cats who 'pimped my ride'...whoa, my Fatboy has more balls than a bowling alley now. Stellar job.

Q4. Would you use our service department again?

Ans: Y   Randy was the consummate professional and a tremendous rep for Ray Price and top-notch customer service.  Thank you Randy.

-        Corey M.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   As long as I schedule ahead, Saturday appts. are usually not a problem.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Found an issue with the front wheel bearings that I would not have known otherwise.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Yes, Ray Price H-D does a consistent job of performing the work and going over it to make sure all else is OK.

Q4. Would you use our service department again?

Ans: Y   RPHD has serviced it since it was new. I don't see that changing

-        Jack M.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   I went to drop it off on Tuesday afternoon and Nick offered to change both tires and perform the State Inspection while I waited.  He had me back on the road Tuesday afternoon instead of Thursday afternoon.  I am very much appreciative, Nick is great. 

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I have all of my work done at RPHD, I hope that will help me a t trade-in time.

Q4. Would you use our service department again?

Ans: Y   Again, Nick is great

-        Michael A.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   I brought in my motorcycle in the shop and they were able to fix it right then and there! It was wonderful

Q2. Was the service work performed to your satisfaction?

Ans: Y   Yes, problem solved and I feel safe on my bike :)

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I really enjoy going to the Ray Price dealership, everybody there is just beyond nice and always accommodating

Q4. Would you use our service department again?

Ans: Y  

-        Victoria G.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   That's always the case at Ray Price

Q2. Was the service work performed to your satisfaction?

Ans: Y   Always is so.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I trust the Ray Price team to work on my bike.

Q4. Would you use our service department again?

Ans: Y   Definitely

-        Thomas W.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   N/A

Q2. Was the service work performed to your satisfaction?

Ans: Y   Bike runs fine.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Because the dealership has the staff & tools & equipment & inventory to do the job right

Q4. Would you use our service department again?

Ans: Y  

-        Frank H.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y   As always

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Always performs excellent service

Q4. Would you use our service department again?

Ans: Y   Customer for life

-        John P.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   With the PC plan, I always get a convenient time.

Q2. Was the service work performed to your satisfaction?

Ans: Y   I have never had a problem with their service.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I always have my service work done at Ray Price.  The PC package I bought has helped me keep my bike in top shape.  Please continue this service.

Q4. Would you use our service department again?

Ans: Y   My PC plan is good for 16 more months.  I will be back several times.

-        Garrett C.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Nick was very helpful.

Q2. Was the service work performed to your satisfaction?

Ans: Y   My bike runs great and everything was clean when I picked it up.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Ray Price Harley-Davidson is close to my home and is the best place in the state to have work done to your HD.

Q4. Would you use our service department again?

Ans: Y   I will be in for my 500 mile service.

-        Mark D.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Fit me right in

Q2. Was the service work performed to your satisfaction?

Ans: Y   Fast service

Q3. Did you find value in having your work performed at this dealership?

Ans: Y  

Q4. Would you use our service department again?

Ans: Y   Friendly staff. Actually care

- Brian T.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y    ...took me right away!

Q2. Was the service work performed to your satisfaction?

Ans: Y   Above what was expected.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I'll never use any other dealer or service. 

Q4. Would you use our service department again?

Ans: Y   Fast... courteous. spot on.

-        Mike C.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   I was asked to bring bike in the same day I called for appt.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Yes! a well done job, also pointed out a noise that was fixed. Very happy

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I believe so

Q4. Would you use our service department again?

Ans: Y   A great team of employees

- Wayne, Pamela C.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   drove in and bike service, 30min.

Q2. Was the service work performed to your satisfaction?

Ans: Y   great service

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I trust Ray's service dept. NOW THAT'S VALUE!!!!

Q4. Would you use our service department again?

Ans: Y   I'll always use Ray's service dept... GREAT TEAM!!!!

-        David G.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   RAY PRICE TEAM ALWAYS MAKES APPOINTMENTS CONVENIENT.

Q2. Was the service work performed to your satisfaction?

Ans: Y   TEAM PRICE ALWAYS STRIVES FOR SATISFACTION.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   I VALUE TEAM PRICE WORK AND EMPLOYEES.

Q4. Would you use our service department again?

Ans: Y   SURE, RAY PRICE DEALERSHIP AND EMPLOYEES ARE THE BEST.

- David

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y   Beyond satisfaction.  I can ride hard knowing my bike will function like new, thanks to your service department.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   yes, see above...

Q4. Would you use our service department again?

Ans: Y   always!

-        Howard L.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   "Walk-in" service -- in and out -- Thank you!

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Yup.  Y'all even had a Metzler in stock.  Dunlops would have been alternative.

Q4. Would you use our service department again?

Ans: Y   Yes -- RPHD is the only place Chewy and I get our Harley serviced.

-        Butch E.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   No appt needed, I just rode over and they were able to get my bike in fast.

Q2. Was the service work performed to your satisfaction?

Ans: Y   NC Inspection AND rear brake pads replaced fast.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y  

Q4. Would you use our service department again?

Ans: Y 

-        Jerry H.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   I set up an appointment and had to change the time, the service department rescheduled me for the day I needed.  thanks!

Q2. Was the service work performed to your satisfaction?

Ans: Y  

Q3. Did you find value in having your work performed at this dealership?

Ans: Y  

Q4. Would you use our service department again?

Ans: Y   I live 125 miles from the dealership, but I won't go anywhere else, even though there is another dealership in my town.  I only trust my bike to the Ray Price service department

-        Jim & Diane P.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y  

Q2. Was the service work performed to your satisfaction?

Ans: Y   I am EXTREMELY happy with the RAY PRICE service Dept.

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Definitely.  They are very thorough and discuss the service findings with you

Q4. Would you use our service department again?

Ans: Y   Absolutely!

-Franklin S.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   I had a flat rear tire and they fit me into the schedule immediately.

Q2. Was the service work performed to your satisfaction?

Ans: Y 

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   Yes, I have all of my work done at Ray Price

Q4. Would you use our service department again?

Ans: Y   Yes, Randy and his guys are great.

-        Michael A.

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   Being able to get the oil changed, while I wait, with no appointment and within an hour... I really like that service.

Q2. Was the service work performed to your satisfaction?

Ans: Y   I'll have to bring in my bike to get 10,000 check up done...

Q3. Did you find value in having your work performed at this dealership?

Ans: Y  

Q4. Would you use our service department again?

Ans: Y   Thanks for your help... will have Bruce do some modifications on my bike in a few months.

-        Roger M.

 

Q1. Were we able to schedule an appointment at a time that was convenient for you?

Ans: Y   They actually picked up the bike free of charge due to issues I was experiencing with it.

Q2. Was the service work performed to your satisfaction?

Ans: Y   Randy actually did more work than I was expecting.  Bike runs like a champ now!

Q3. Did you find value in having your work performed at this dealership?

Ans: Y   High value in both diagnostic and completion of service.

Q4. Would you use our service department again?

Ans: Y   Yes

-        Brogdan I.

 

 

 

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating. 
Purchase 5 Star 
Sales 5 Star 
Finance/Insurance N/A 
Service N/A 
Parts & Accessories N/A 
MotorClothes N/A 
Rentals/ Riders Edge N/A 
OVERALL DEALERSHIP EXPERIENCE 5 Star 
Comments

Roz in clothing was a big help. Nice to have friendly people help with your purchase. Cold weather gear for my helmet. Velcro on Scarf. Thanks

- Steven ~ Wake Forest, NC

 

 

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase 5 Star
Sales 5 Star
Finance/Insurance 5 Star
Service N/A
Parts & Accessories 5 Star
MotorClothes 5 Star
Rentals/ Riders Edge N/A
OVERALL DEALERSHIP EXPERIENCE 5 Star
Comments

I rode 3.5 hours to trade my old bike and purchase my new Triumph from Ray Price and the experience was outstanding. Knowing I had a long ride back home I regrettably became grumpy and impatient but everyone at Ray Price remained courteous and professional. Thanks for great job and I highly recomend your dealership to everyone who asks about my new Triumph!

- Glenn ~ Virginia Beach, VA

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase N/A
Sales 5 Star
Finance/Insurance N/A
Service 5 Star
Parts & Accessories N/A
MotorClothes N/A
Rentals/ Riders Edge N/A
OVERALL DEALERSHIP EXPERIENCE N/A
Comments

Randy and the folks in service always take great care of me and my bike. great job thanks.

- Roy ~ Morrisville, NC

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase 5 Star
Sales 5 Star
Finance/Insurance N/A
Service N/A
Parts & Accessories 5 Star
MotorClothes 5 Star
Rentals/ Riders Edge 5 Star
OVERALL DEALERSHIP EXPERIENCE 5 Star
Comments

I drive two hours and pass several other dealerships to purchase here.

- Michael ~ Salisbury, NC

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase N/A
Sales N/A
Finance/Insurance N/A
Service N/A
Parts & Accessories 5 Star
MotorClothes N/A
Rentals/ Riders Edge N/A
OVERALL DEALERSHIP EXPERIENCE N/A
Comments

I went in to buy a somewhat expensive part a week or so ago. The person behind the parts counter told me that the Harley part was more expensive than one I could buy elsewhere and suggested another source. After doing the research I found the Harley part was 20% more expensive, but it was also a slightly higher quality part. I decided to buy the better part from your parts department because I know you stand behind your parts, and if I had a problem I could bring it back or get advice, and who knows what might happen with another vendor.
I just appreciate the great customer service in looking out for me and letting me know I might get a better deal elsewhere. You might have lost a sale and gained a customer, but in this case you got both. Thanks.

- Bob ~ Fuquay-Varina, NC

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase 5 Star
Sales 5 Star
Finance/Insurance N/A
Service N/A
Parts & Accessories 5 Star
MotorClothes 5 Star
Rentals/ Riders Edge N/A
OVERALL DEALERSHIP EXPERIENCE 5 Star
Comments

- Ross ~ North Stonington, CT

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase 5 Star
Sales 5 Star
Finance/Insurance 5 Star
Service 5 Star
Parts & Accessories 5 Star
MotorClothes 5 Star
Rentals/ Riders Edge 5 Star
OVERALL DEALERSHIP EXPERIENCE 5 Star
Comments

- Richard ~ Morrisville, NC

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase 5 Star
Sales 5 Star
Finance/Insurance 4 Star
Service 5 Star
Parts & Accessories N/A
MotorClothes N/A
Rentals/ Riders Edge N/A
OVERALL DEALERSHIP EXPERIENCE 5 Star
Comments

- Roger ~ Sanford, NC

  Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase 5 Star
Sales 5 Star
Finance/Insurance 4 Star
Service 5 Star
Parts & Accessories 5 Star
MotorClothes 4 Star
Rentals/ Riders Edge N/A
OVERALL DEALERSHIP EXPERIENCE 5 Star
Comments
You have a great staff in the Parts Department. I bought a 2010 Dyna and have spent over $4,000 in your parts department within the last year. Becky & Karl always seem to help me find exactly what I want, which causes me to buy more. They are great folks and their knowledge of Harley parts is unbelievable. As long as they continue to work in your parts department I will continue to purchase Harley motorcycles and Harley parts from Ray Price.

- William ~ Holly Springs, NC 

Please rate your experience with our dealership using the following 5-star rating system. Five stars is the highest rating.
Purchase 5 Star
Sales 5 Star
Finance/Insurance N/A
Service N/A
Parts & Accessories N/A
MotorClothes 5 Star
OVERALL DEALERSHIP EXPERIENCE 5 Star
Comments
Hi. I came into to your dealership and was completely and pleasantly surprised. I needed some accessories, and found your staff to be exceptional. From the time I entered the door until the time I walked out with approximately $400. worth of merchandise, the Ray Price Team treated me like I was a valued customer. After trying on lots of boots, helmets, and jacket, your team went the extra mile. Thank you for your exceptional customer service! I have already recommended your store to friends.

- Mike ~ Raleigh, NC

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Q. Were we able to schedule an appointment at a time that was convenient for you?
A. PC plan is great. Please keep it going.

Q. Was the service work performed to your satisfaction?
A. Blow out on Sat. afternoon was picked up and completed by Monday. Way to go guys.

Q. Did you find value in having your work performed at this dealership?
A. Yes I did

Q. Would you use our service department again?
A. I never go anywhere else.

- Garrett ~ Durham

 

Q. Were we able to schedule an appointment at a time that was convenient for you?
A. Yes - as always scheduling a convenient time is never a problem

Q. Was the service work performed to your satisfaction?
A. absolutely!!! when i dropped the bike off for service, the tech inspected the bike. he noticed i needed new tires and added those to the list of things to be serviced. i really appreciated the attention to detail.

Q. Did you find value in having your work performed at this dealership?
A. most definitely

Q. Would you use our service department again?
A. absolutely

- Stefan ~ Youngsville

 

Q. Were we able to schedule an appointment at a time that was convenient for you?
A. Bruce and Nick need a pat on the back,they always look out for me and I receive 100% satisfaction

Q. Was the service work performed to your satisfaction?
A. Spoke prior to Jason and Bruce and they both took time to answer my questions and offered a wealth of knowledge to make my choice a reality.

Q. Did you find value in having your work performed at this dealership?
A. Yes

Q. Would you use our service department again?
A. Randy and the entire service team are an asset from my point of view.I visit the dealership quite often and I feel that I am not just a customer but a friend of the employees.Great people make for a great experiance,and in the retail world you can't please everybody,but all the folks there that I talk to treat me GREAT

- Bruce ~ Clayton

 

Q. Were we able to schedule an appointment at a time that was convenient for you?
A. Yes.

Q. Was the service work performed to your satisfaction?
A. Yes.

Q. Did you find value in having your work performed at this dealership?
A. Very happy with the service dept at Ray Price. If there is an issue it is fixed quickly.

Q. Would you use our service department again?
A. Yes.

- Stephen ~ Clayton

 

Q. Was the service work performed to your satisfaction?
A. Yes. This visit was a follow up to the last visit and at Bruce and Nick's request

Q. Did you find value in having your work performed at this dealership?
A. This work performed, determined that the original diagnosis of my oil leak was incorrect. Both Bruce, Nick and Randy informed me of problem, they cleaned oil away from under cover and checked for other leaks. Parts and labor of work done on incorrect solution was given back to me, in form of HD gift card. I appreciate the honesty in dealing with your service department.

Q. Would you use our service department again?
A. Yes. Without question, as they know my ride better then I do and have been very helpful, even through this problem.

- Roger ~ Raleigh

 

Q. Was the service work performed to your satisfaction?
A. Work was greart and I am greatfull for the help with my problem. The service dept went above and beond in my exptations

Q. Did you find value in having your work performed at this dealership?
A. peace of mind

Q. Would you use our service department again?
A. Yes

- Ralph ~ Clayton

 

 

Q. Was the service work performed to your satisfaction?
A. definitely

Q. Did you find value in having your work performed at this dealership?
A. YEs

Q. Would you use our service department again?
A. yes i would. i have been a ray price preferred customer since i bought my bike in 2004. i have loved the service plan and am disappointed it will be ending this month. i have always enjoyed working with the service department and trust the work they do on my bike.

- Stephen ~ Youngsville

 

 

Q. Was the service work performed to your satisfaction?
A. they are the best

Q. Did you find value in having your work performed at this dealership?
A. Yes always to perfection

Q. Would you use our service department again?
A. yes i have a dealer in my town, but i drive 125 miles one way to have ray price service my bike. i will continue to use ray price for service and my next bike purchase. parts (Carl) is also outstanding...

- Jim & Diane ~ Jacksonville

 

 

 

Q. Was the service work performed to your satisfaction?
A. I've never had an issue with their service work. I usually ask a lot of questions (just ask them...) and I trust their answers - they are always honest with me, whether it's the answer I want to hear or not !!!

Q. Did you find value in having your work performed at this dealership?
A. they stand behind their work -- that's value enough for me.

Q. Would you use our service department again?
A. Absolutely. Ray Price is the only dealership that touches my motorcycle or my wife's motorcycle.

- Jack ~ Wake Forest

 

 

Q. Was the service work performed to your satisfaction?
A. Work was completed timely

Q. Did you find value in having your work performed at this dealership?
A. Yes

Q. Would you use our service department again?
A. All work that has been completed for me by Ray Price HD has been outstanding. I will continue to use you guys. Thanks for your hard work

- Bryan ~ Fuquay Varina

 

 

Q. Was the service work performed to your satisfaction?
A. As Always, All work was performed without any problems and on time, Great crew at Ray's

Q. Did you find value in having your work performed at this dealership?
A. I know you are there if I need additional work and you will know the history of the bike

Q. Would you use our service department again?
A. ABSOLUTELY YES

- Susanne ~ Cary

 

 

Q. Was the service work performed to your satisfaction?
A. Yes The LoJack was installed in the time I was promised.

Q. Did you find value in having your work performed at this dealership?
A. Yes Everything was professionally done.

Q. Would you use our service department again?
A. eeping my Heritage in tip top shape is my goal.

- John ~ Raleigh

 

 

 

Q. Was the service work performed to your satisfaction?
A. Yes the problem was found and repaired.

Q. Did you find value in having your work performed at this dealership?
A. Yes I did

Q. Would you use our service department again?
A. There is no other place I want working on my bike. Most of the techs there know my name and that makes me feel special. Randy was working the front by himself that day and was able to take care of me and others and answer the phones. He is a great asset to your team.

- Michael ~ Raleigh

 

 

 

Q. Would you use our service department again?
A. Ray Price Service Department is a great team and you always take good care of my bike. May trade the bike, but never RPHD Service Department!

- JENNIFER ~ Morrisville

 

 

 

Q. Was the service work performed to your satisfaction?
A. Yes, my issue was finally resolved.

Q. Did you find value in having your work performed at this dealership?
A. There was definite value in having the service performed at Ray Price.

Q. Would you use our service department again?
A. Yes, I plan to use Ray Price service again.

- BRANKIN ~ New Bern

 

 

 

Q. Was the service work performed to your satisfaction?
A. YES, YOUR SERVICE TEAM FAR EXCEEDED MY EXPECTATIONS-I HAVE NEVER BEEN TO A DEALERSHIP WITH SUCH WONDERFUL PEOPLE-ONE YOUNG LADY EVEN CLEANED MY FACESHIELD ON MY HELMET FOR ME-SHE WAS A VERY KIND YOUNG LADY-I RODE 93 MILES TO YOUR SERVICE AREA AND I WOULD DO IT AGAIN IN THE FUTURE-I WILL BE TELLING EVERYONE HERE WHAT DEALERSHIP REPRESENTS A RIDERS NEEDS THE BEST-AND IT IS YOU

Q. Did you find value in having your work performed at this dealership?
A. YES, MY SERVICE WRITER AND MY MECHANIC WHERE THE GREATEST MEN THAT I HAVE EVER MET AT ANY DEALERSHIP-I TRUST THEM-THAT IS VERY IMPORTANT TO ME

Q. Would you use our service department again?
A. YES, I WILL RECOMMEND YOU TO EVERYONE I KNOW

- Dannty ~ Chinquapin

 

 

 

 

Q. Was the service work performed to your satisfaction?
A. YES, I have never had a bad service here, everyone is great, they take the time to talk to you and let you know of any concerns they may have.

Q. Did you find value in having your work performed at this dealership?
A. YES

Q. Would you use our service department again?
A. YES, Always will, unless I move back to Ohio.

- Dan ~ Cary

 

 

 

Q. Was the service work performed to your satisfaction?
A. YES, they also followed up on the other items I asked them to check...

Q. Did you find value in having your work performed at this dealership?
A. YES, Most definitely. Looking back, this service plan has certainly been worth the money invested.

Q. Would you use our service department again?
A. YES, Service is always performed quickly at my convenience.

- Stefan ~ Youngsville

 

 

 

Q. Was the service work performed to your satisfaction?
A. YES

Q. Did you find value in having your work performed at this dealership?
A. YES, Service tech was awesome, he was able to shift some stuff around and get my bike on the dyno the same day saving me another trip up from fayetteville.

Q. Would you use our service department again?
A. YES, Wouldnt go anywhere else.

- Eric ~ Raeford

 

 

 

Q. Was the service work performed to your satisfaction?
A. YES, Everything worked out great!

Q. Did you find value in having your work performed at this dealership?
A. YES, Definitely! I'll be back for all my maintenance, repairs and upgrade mods.

Q. Would you use our service department again?
A. YES, I was going to go to Rocky Mount H-D, but now, I'll spend the extra money and come to Ray Price because Ray Price does superb work!

- Michael ~ Benson

 

 

 

Q. Was the service work performed to your satisfaction?
A. YES, the service was done above and beyond.

Q. Did you find value in having your work performed at this dealership?
A. YES, most definitely.

Q. Would you use our service department again?
A. YES, i would have my service done here again as well as recommend it to others.

- Stefan ~ Youngsville